Operational AI & Automation

Workflow automation for manufacturing and distribution, eliminating manual workarounds & errors, and helping your operations run faster without replacing what you already use.

Automate What Your Legacy ERP & Systems Can’t Do Alone

Your ERP technically works, but your team becomes Human API, moving data between orders, inventory, and logistics.

We build AI/Automation that connects people, documents, approvals, and systems into a single, reliable flow. From document intake to ERP updates, approvals, exceptions, and audit trails, your operations run faster, cleaner, and with far less manual intervention.

Connects ERP, WMS, and Legacy Systems

Adapted to Your Business Rules

Approval Routing with Exception Escalation

Full Audit Trail (Logs and Role-Based Access)

Let's Develop Together

24/7 Support: +1 (437) 986-2272

What We've Built

Workflow Automation We Have Delivered

Your project will benefit from all our previous experience.

AI Agent for Logistics

Reading packing slips and invoices, validating them against POs, write back data into the system, and routing only low-confidence exceptions to humans.

AI Agent for Customer Returns REQs

AI agent reads customer submitted receipts and other data, validates against orders, generates shipping labels upon confirmation, and routes fraudulent requests for review.

Data Automation Pipeline

Automated data flows from QuickBooks into live dashboards, delivering real-time inventory and financial visibility. Eliminated manual exports.

Vendor Invoice Processing

Extracted invoice data, matched to POs, and routed for approval automatically. Reduced AP processing from 6 to 1 hour/day.

Where We Eliminate Manual Work?

The manual workarounds costing you hours every day: document processing, order routing, status updates, inventory checks, approval chasing. That’s where we build automation.

Approval Workflows

Route requests, collect sign-offs, track deadlines, and escalate overdue items automatically. No more chasing people for approvals.

Data Sync Between Systems

Keep your ERP, WMS, and spreadsheets in sync automatically. Changes in one system update everywhere, no manual exports.

AI Decision Workflows

AI reviews incoming data, flags exceptions, suggests actions, and routes to humans when confidence is low. Your rules, AI speed.

End-to-End Automation

Connect intake, processing, validation, and output into one workflow. Fewer handoffs, fewer errors, faster completion.

Full Auditability

Manual workflows have no history. Our automation logs every read, transfer, and decision, giving you a clear view of exactly what happened and when.

No-Replace Automation

We integrate with existing ERP as the system of record, removing front-line workarounds without touching core systems.

Learns Your Business

We add an intelligence layer to your system, learn from every action, eliminate tribal knowledge problems, and adapt as your business evolves.

Our approach

ThickDot Workflow Automation Framework

We map your current processes, identify manual bottlenecks, and build automation that fits how your team already works.

Process & Systems Mapping

We document your current workflows, identify where data gets stuck, and map which systems need to talk to each other.

Business Rules Capture

We capture your approval hierarchies, exception rules, and edge cases so automation handles your real-world complexity.

Workflow Design & Testing

We design the workflow, build integrations to your systems, and test with real scenarios before anything touches production data.

Parallel Run

Automation runs alongside your manual process. Your team verifies outputs, flags issues, and approves before we cut over.

Go-Live & Monitoring

We switch on the automation, monitor for exceptions, and provide immediate support during the first 2 weeks.

Continuous Improvement

We review exceptions weekly, adjust rules, and expand automation to adjacent workflows as you see results.

Let’s Collaborate with Us!

Winnipeg, MB
Canada

Call Consulting: +1 (437) 986-2272
Via Email: info@thickdot.com

Frequently Asked Questions

Some frequently asked questions about the service that you may have

What if automation makes mistakes or processes something incorrectly?

Every workflow includes exception handling. Items outside normal parameters get flagged for human review. You set the rules, and you can pause any automation instantly.

How is this different from buying no-code automation tools?

No-code tools force you into their templates. We build around your existing systems, your approval rules, and your edge cases, so automation actually fits how you work.

Can you connect our legacy ERP to newer cloud tools?

Yes. We bridge legacy ERP systems, modern CRMs, accounting software, and even spreadsheets. If it stores data, we can connect it.

Does our data leave our systems?

Automation runs on your infrastructure or a secure private cloud. Your data stays in your systems, we just connect them.

Do we need technical staff to maintain this after you build it?

No. We provide dashboards to monitor workflows, review exceptions, and adjust rules. Technical support included for 90 days, optional retainer after.

See More And Ask Questions With Us!