Effective date: 2026-01-03

This Privacy Policy explains how ThickDot (“ThickDot”, “we”, “us”) collects, uses, discloses, and protects personal information when you visit our website, use our content (including our blog/educational resources), or contact us.

1. Who we are

• Company name: ThickDot
• Location: Canada
• Contact: info@thickdot.com

2. Scope

This policy applies to our website and related online services where this policy is posted.

3. Information we collect

A. Website usage & analytics data

When you visit our website, we (and our analytics providers) may automatically collect:

• Device and browser information (e.g., browser type, device type, operating system).
• Pages viewed, time spent, clicks, referring/exit pages, and other interaction data.
• Approximate location data derived from technical signals (such as IP-based geolocation).
• Cookies or similar technologies used to recognize a browser/device and measure traffic.

We use tracking tools such as Google Analytics 4 (GA4) or similar analytics solutions to understand website performance and how visitors use our site.

B. Contact form information

If you submit a contact form, we collect the information you provide, which may include:

• Name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Message content and any details you choose to include

C. Blog and educational content interactions

If you interact with blog posts or educational content, we may collect engagement data (e.g., page views, scroll/click events) through our analytics tools.

4. How we use information

We use personal information for purposes such as:

• Providing and maintaining the website.
• Responding to inquiries, requests, and messages sent via the contact form.
• Improving our website, content, and services (e.g., understanding what topics are useful).
• Monitoring, preventing, and addressing security issues, abuse, and technical problems.
• Measuring the effectiveness of our marketing and content.

5. Cookies and tracking tools

We use cookies and similar technologies for analytics and performance.

You can generally control cookies through your browser settings and, where available, on-site cookie/consent controls. Disabling cookies may affect site functionality.

6. Legal basis / consent (Canada)

We generally rely on consent and other grounds permitted under applicable Canadian privacy laws to collect, use, and disclose personal information.

Where required or appropriate, we will obtain consent before collecting personal information, and you may withdraw consent subject to legal/contractual restrictions and reasonable notice.

7. Sharing and disclosure

We may share personal information with:

• Service providers who help us operate the website (e.g., analytics, hosting, security, communications tools) and who process information on our behalf.
• Professional advisors (e.g., legal, accounting) where necessary.
• Authorities where required by law, court order, or to protect rights, safety, and security.

We do not sell personal information.

8. Data hosting and cross-border processing

Our website data may be hosted or processed in the United States.

This means personal information may be subject to U.S. laws and may be accessible to U.S. authorities in accordance with applicable law.

9. Data retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Retention depends on the type of data:

• Analytics data is typically retained according to our analytics configuration.
• Contact submissions are retained as needed to respond and for business records.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

No method of transmission or storage is 100% secure, and security risks cannot be eliminated.

11. Your choices and rights

Depending on your jurisdiction and applicable law, you may have rights such as:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Withdrawing consent (where our processing is based on consent).

To make a request, contact us at: info@thickdot.com

12. Third-party links

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, not this policy.

13. Children

Our website is not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children.

14. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

15. Contact

Questions or requests:

• Email: info@thickdot.com